Instant Messaging for Multi-Location Businesses

Send critical messages to all your store locations in seconds. Track acknowledgments in real-time. Available as fully managed cloud solution or on-premise installation.

<1s Delivery Time
99.9% AWS Uptime
98% Ack Rate
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The Communication Challenge

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Emails Get Buried

Critical updates lost in overflowing inboxes. Staff may not check email for hours.

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Phone Calls Interrupt

Calling each location is time-consuming and disrupts store operations.

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No Confirmation

You never know if your message was received, read, or understood.

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No Audit Trail

No record of what was communicated, when, and to whom.

Everything You Need for Instant Communication

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Real-Time Delivery

Messages appear on store workstations in under 1 second. No delays, no waiting.

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Acknowledgment Tracking

Know exactly when each message was read and acknowledged by staff.

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Multi-Store Management

Manage all your locations from a single dashboard. Send to one or all.

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Analytics Dashboard

Track response times, message volume, and store performance in real-time on AWS infrastructure.

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Mobile App

Managers can receive and acknowledge messages on iOS, Android, or web from anywhere.

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File Attachments

Send images and documents along with your messages for clarity.

Advanced Messaging Intelligence

Powered by AI and smart automation to make your communications more effective

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Templates

Pre-built message templates for common scenarios like promotions, alerts, and announcements. Save time with one-click messaging that maintains consistency across all locations.

βœ“ 50+ Pre-built templates βœ“ Custom template creation βœ“ Variable substitution
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Recommender

GenAI

Intelligent message suggestions based on time of day, store performance, and historical patterns. The AI learns from your messaging habits to recommend optimal content and timing.

βœ“ Context-aware suggestions βœ“ Optimal timing recommendations βœ“ Performance-based insights
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Reviewer

Quality

Automated message review for tone, clarity, and compliance. Ensures professional communication standards and catches potential issues before messages are sent to stores.

βœ“ Tone analysis βœ“ Compliance checking βœ“ Clarity optimization
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Smart Targeting

Precision

Advanced store targeting based on location, performance metrics, store type, and custom criteria. Send the right message to the right stores at the right time.

βœ“ Geographic targeting βœ“ Performance-based groups βœ“ Custom store segments
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Message Analytics

Insights

Comprehensive analytics on message performance, response times, and engagement patterns. Track which messages work best and optimize your communication strategy.

βœ“ Response time tracking βœ“ Engagement metrics βœ“ Performance insights
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Workflow Automation

Efficiency

Automated message workflows for recurring communications. Set up scheduled messages, follow-up reminders, and escalation procedures to streamline operations.

βœ“ Scheduled messaging βœ“ Auto-follow-ups βœ“ Escalation workflows

Experience the Future of Business Communication

These advanced features are included in all our plans, powered by cutting-edge AI and machine learning technology.

Try Advanced Features

See How It Works

Experience the actual product interface - send a message and watch it appear instantly on the store workstation

πŸ–₯️ Admin Dashboard
Web App
Active Applications: 3
Admin User β–Ό
Counter: 0
Ready to send
πŸ’» Store Workstation
Desktop App
AnyCompany - Downtown
Waiting for messages...
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βœ“ Real product interface
βœ“ File attachment support
βœ“ Mobile app support
βœ“ Cross-platform desktop app

Deep Dive: Enterprise Architecture

Follow the complete message journey from admin to store in real-time

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Admin Dashboard
Express.js + ECS
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API Gateway
AWS API Gateway
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Lambda
Node.js Serverless
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WebSocket
Real-time Broadcast
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Store Client
Electron Desktop
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DynamoDB
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S3 Bucket
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Cognito
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CloudWatch
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Admin Dashboard

Admin composes message in the Express.js web dashboard running on AWS ECS. Select target stores or groups, add attachments, and use AI-powered templates.

< 1s Response Time
99.9% Uptime

Choose Your Deployment Option

We offer flexible deployment options to meet your specific needs and requirements

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Fully Managed Cloud

Complete turnkey solution hosted on our secure AWS infrastructure. Managed by AWS-certified professionals with zero maintenance required.

βœ“ Enterprise-grade AWS platform
βœ“ AWS-certified team management
βœ“ Automatic updates & security patches
βœ“ 99.9% uptime SLA
βœ“ 24/7 monitoring & support
βœ“ Built-in redundancy & backups
Ideal for: Businesses wanting a turnkey solution without IT overhead
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On-Premise Installation

Deploy on your own infrastructure (on-premises or your cloud account) for complete control.

βœ“ Complete data sovereignty
βœ“ Integration with existing systems
βœ“ Customizable to your requirements
βœ“ One-time licensing fee
βœ“ Full source code access
Ideal for: Enterprises with strict data residency or compliance requirements

Simple Setup, Powerful Results

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Consultation

Schedule a session to assess your infrastructure, identify store locations, and determine the best deployment approach.

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2

Deploy

We handle the setup - either on our managed cloud infrastructure or your preferred compute resources.

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Launch

Install desktop clients at store locations and start sending instant messages with full acknowledgment tracking.

Simple, Transparent Pricing

Start free, scale as you grow

Starter

$ 99 /month
βœ“ Up to 5 store locations
βœ“ 1,000 messages/month
βœ“ 7-day message history
βœ“ Email support (48h)
βœ“ Basic analytics
Get Started

Enterprise

$ 799 /month
βœ“ Up to 100 store locations
βœ“ 25,000 messages/month
βœ“ 90-day message history
βœ“ Phone support (4h)
βœ“ Real-time analytics
βœ“ API access
βœ“ Dedicated account manager
Contact Sales

All plans include a 14-day free trial. No credit card required.

Built on Enterprise-Grade Infrastructure

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AWS Platform

Our SaaS offering runs entirely on Amazon Web Services, leveraging enterprise-grade cloud infrastructure for maximum reliability and scalability.

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AWS Certified Team

Our technical staff holds AWS certifications with over 20 years of experience and strong backgrounds in cloud computing & software development, ensuring expert management of your cloud infrastructure and optimal performance.

AWS Certification Badges

Click to view certifications

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Enterprise Security

Built with AWS security best practices, including encryption at rest and in transit, VPC isolation, and comprehensive monitoring.

Battle-Tested at Enterprise Scale

30,000+ Workstation Endpoints
2 Countries
$100K+ Annual Savings
Fortune 500 Client

This messaging platform has been rigorously tested and proven in production environments, successfully connecting and delivering messages to over 30,000 workstation endpoints across the United States and Canada for a Fortune 500 company in the auto parts retail industryβ€”saving them over $100,000 annually in licensing fees.

βœ“ Enterprise-scale reliability
βœ“ Cross-border connectivity
βœ“ Fortune 500 proven
βœ“ $100K+ annual cost savings

Meet the Founder

Justin Ossai - CEO & Founder

Justin Ossai, MBA, MSCS

CEO & Founder | GenAI Labs Specialist Solutions Architect

Justin is a GenAI Labs Specialist Solutions Architect based in Dallas, TX, with over 15 years of technology experience. He holds an MBA from the University of West Georgia and an MS in Computer Science from Columbus State University.

With a strong background in cloud computing and software development, Justin has designed and implemented solutions for both on-premises and cloud-based infrastructure across small businesses and enterprise organizations. His natural ability to help others grow in collaborative environments drives the mission behind Dream&Build.

Our Mission

A few years ago, I was brought in to solve a communication crisis for a Fortune 500 auto parts retailer. With 30,000+ workstations across the US and Canada, they were struggling to get critical messages to store teams quickly. Emails went unread. Phone trees took hours. Nobody knew if the message landed.

I built them a custom real-time messaging systemβ€”and it transformed their operations. Messages delivered in under a second. Full acknowledgment tracking. Managers finally had visibility. That's when it hit me: this isn't just their problem. Every multi-location business faces this exact challenge.

So I took what I learned, refined it, and built Dream&Build to make enterprise-grade messaging accessible to businesses of all sizesβ€”not just Fortune 500 companies with custom development budgets. Today, I combine 20+ years of tech experience with AWS expertise to help businesses communicate instantly and reliably. Because every team deserves to know their message was heard.

Ready to Transform Your Communications?

Start your 14-day free trial today. No credit card required.

Questions? Call us at 1-844-784-6942 or email jossai@dreamandbuildllc.com